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Orders are shipped from our state of the art warehouses in UK, Netherlands and Sweden. We can ship to virtually any address in the world.
Orders within the UK should be expected within 2-4 working days. Next Day orders should be expected the next working day and are fully tracked.
Orders with Next Day Delivery chosen must be placed before 2pm to ship the same day.
Orders from European countries are sent via DHL Deutsche Post Tracked (Standard Delivery) or DHL Express. Orders below 150EUR with Standard Delivery chosen are shipped via our Netherlands distribution centre and will be delivered to your door with no duties or taxes. DHL Express orders may incur duties/taxes.
Orders to the US can be sent via DHL Deutsche Post Tracked (Standard Delivery) or DHL Express. Our Deutsche Post Tracked option is affordable and reliable, estimated delivery to your door within 5-10 working days. Note that all orders are subject to US & Canadian customs handling, so the advertised transit times are not guaranteed.
Standard Shipping (Tracked) - £12.00 - £16.00
DHL Express (1-3 days) - £16.00 - £30.00
For countries that only display DHL Express as a shipping service, this is due to it being faster and cheaper than our standard shipping service.
*All timeframes are quoted in working days.
If you have provided an email and/or mobile number, then International Express shipping comes with DHL’s inflight delivery notifications – On Demand Delivery. The first notification will arrive on your tablet or smartphone within 1 hour of collection by DHL so you will know your order is on its way!
The message will advise the estimated delivery date plus 6 delivery options to ensure your order is delivered to you first time. You will receive further notifications during your order’s journey.
If you do need to check progress outside of this, you can do so at www.dhl.co.uk
Note that all orders are subject to local customs handling, so the advertised transit times are not guaranteed. All timeframes are quoted in working days.
Free Shipping Codes are only eligible for standard shipping. If a different method is used in conjunction with a free shipping code, the order will be downgraded to standard shipping upon dispatch.
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